Job Nr. 12865
Job Title : Customer Service Manager
Date: 13 October 2009
| Tipul ofertei |
Full time |
| Nivel cariera |
Middle-level (peste 3 ani) |
| Denumirea firmei |
Confidential |
| Oras(e) |
BUCURESTI |
| Domeniile ofertei |
Telecomunicatii, Vanzari, Serviciu clienti |
| Salariu: |
0-1500 Euro/Luna |
| Data introducerii |
2009-10-13 |
| |
|
Descrierea postului:
- Call Center coordination and a team of 15 reports;
- Manage day-to-day service delivery, training, and staffing of call center operations;
- Manage and offer support on internal and external client satisfaction tools;
- Establish Customer Standards ad implement KPIs;
- Ensure contract compliance and management; Cerinte:
-University degree;
-A minimum of 3 years experience in call center activity;
-Highly organized;
-Excellent interpersonal skills;
-Customer oriented;
-IT knowledge;
-English proficient; | | | | |
Austria | 
Italy | 
France |
Germania |
England |
Spain |
Swiss 
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